
“I want customers to know and relate to me as an individual, and to understand that my company is a reflection of myself.”
“Don’t try to be all things to all people. Concentrate on selling something unique that you know there is a need for, offer competitive pricing and good customer service.”
“What was your greatest challenge? Staying alive as a business, staying ahead of the game, and melding my business life with my personal life.”
“The biggest mistake was that I didn’t hire all the right people. I should have done better reference checks. I should have defined the roles in a much more professional manner. I hired people who just couldn’t do the job.”
“Toughness is a good thing, yet it is considered good only in men. When a woman is tough, men can’t stand it. I like being tough and smart.”
“An Eye for Winners”
Book by Lillian Vernon
Businesswoman, Philanthropist, Founder of Lillian Vernon Corp, The first company on the American Stock Exchange started by a woman and Author
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